Shipping policy
At ZenPour, we aim to deliver your orders quickly, safely, and efficiently.
🌍 Shipping Coverage
We offer free worldwide shipping on all orders.
🕒 Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
🚚 Delivery Time
Estimated delivery time:
- 7–14 business days depending on location
Please note that delivery times may vary due to:
- Carrier delays
- Customs processing
- High demand periods
🔍 Tracking Information
Once your order has been shipped:
- You will receive a tracking number via email
- Tracking updates may take 24–72 hours to become active
⏳ Delays
International shipments may experience delays due to:
- Customs clearance
- Weather conditions
- Peak shipping seasons
We appreciate your patience and understanding.
📦 Lost or Stolen Packages
ZenPour is not responsible for:
- Incorrect shipping addresses provided by customers
- Lost or stolen packages marked as delivered
If you experience an issue, please contact our support team and we will do our best to assist.